Pinterest spam: newsflash! (Well, newsflush.)

After I posted here about spammers on Pinterest recently, a number of interesting comments ensued and one comment, in particular, spurred me on to further action, as I found it worrying:

I’ve reported about 1000 spam pins so far, and they just keep coming. The real problem (imho) is that Pinterest doesn’t have a firm policy in place to deal with spam. They block links when they’ve confirmed it is a spam link, but that is it. No blocking accounts that are obviously spam, no stopping those accounts from continuing to spread the mess, nothing. Pinterest is a great idea, but if their attitude is to ignore the issue, and to restrict people like myself that have been trying to report it, then I’m not going to be around much longer (from reader Wendy Janzen.)

Enough already: I contacted Pinterest direct

I emailed press@Pinterest.com as follows:

Hi guys
Here in the UK we’re all going mad about Pinterest – we love it! – but we’ve been worried lately about spam creeping into it.
I posted about this on my site recently and it has developed into quite a lively discussion.
Could you be very kind and post a comment on it, to let us all know how you’re handling the spam issue?
Here’s the link – https://howtowritebetter.net/hello-pinterspammers-no-were-not-that-stupid/
Thanks in anticipation
With all good wishes
Suze St Maur

Quick reply – shame its content wasn’t quite so sharp

Here’s what I assume is their marketing agency replied within less than 24 hours (win) but with typical PR waffle (fail) ….

Hi Suze –
Thanks for getting in touch and apologies for the delayed response! We appreciate your concern and want to make sure you know we take spam in the community very seriously. Below is a comment/statement for your reference.
As a growing service, Pinterest is not immune to challenges faced by sites across the web including spam. However, it is a tremendous priority for us to quickly address them. Our engineers are actively working to manage issues as they arise and are revisiting the nature of public feeds on the site to make it harder for fake or harmful content to get into them.
Also, want to make sure you saw that Pinterest also addressed how users can help protect themselves from spam in a blog post last week: http://blog.pinterest.com/post/21069528666/addressing-spam-on-pinterest
Please let me know if you have any other questions – hope this helps!
Thanks,
Erica
The Outcast Agency

Thanks Erica (and it’s no fault of yours!), but much as we feel for Pinterest’s troubled immune system where spammers are concerned, don’t your clients think maybe someone should have seen that one coming, and plumbed in a more robust filtering system in the first place?

Yours Pinterpuzzled

Suze and the HTWBers xx

UPDATE APRIL 25th: Watch out – the spammers are getting clever on Pinterest, mixing up genuine pins with spam ones. And I even found one yesterday that went through to a virus warning. Come on, Pinterpals – get your act together before spammers and hackers take the whole damned site over!

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