Why you should KISS your emails if you want results

Have you ever noticed that the second point on a business email you send sometimes gets ignored? The person answers you about the first topic, but you have to remind them that there was another important issue to discuss a few lines further down?

Why you should KISS your emails if you want results

Stick to one topic only per email. If you have more than one issue to discuss, send more than one email.

This is a problem that’s increasing in our ever-busier working lives. It’s not because our colleagues, clients and customers are stupid. Here are some thoughts on how to make sure it doesn’t happen to you. [Read more…]

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